Privacy Policy

Who is responsible for your information

The website is operated by MANGIOFORTE SRL for Fortezza di Pozzo in Italy. MANGIOFORTE SRL is the data controller for the personal information described in this policy.

For privacy questions or requests, contact fortezzadipozzo2025@gmail.com.

Information we collect

When you use the “Request Availability” form, we collect the information you choose to provide:

• name;
• email address;
• proposed wedding date;
• approximate number of guests; and
• your message and any details included in it.

If you contact us through WhatsApp, we receive the information associated with your WhatsApp account and anything you include in your conversation.

Why we use your information

We use your information to receive, review and reply to your enquiry; discuss availability and your wedding plans; provide the information you request; and keep an appropriate record of our communications.

We process this information because it is necessary to take steps at your request before a possible contract and, where applicable, because we have a legitimate interest in managing enquiries and communicating with prospective guests. We may also retain information where necessary to comply with legal obligations or establish, exercise or defend legal claims.

How enquiries are processed

The website form is processed through Web3Forms. Web3Forms transmits the details you submit to Fortezza di Pozzo by email so that we can respond. The information is therefore handled by Web3Forms and the email services involved in delivery, as well as by authorised people working for MANGIOFORTE SRL who need it to manage your enquiry.

We do not use the information submitted through this form for unrelated marketing, and we do not sell your personal information.

WhatsApp

The WhatsApp buttons open a direct conversation with Fortezza di Pozzo. Using WhatsApp is optional. If you choose it, WhatsApp and its provider, Meta, process your information under their own terms and privacy policy. Their processing, including any international transfer of information, is separate from the processing carried out by MANGIOFORTE SRL.

International data transfers

Some third-party service providers may process information outside the European Economic Area. Where personal information is transferred internationally, the relevant provider and MANGIOFORTE SRL, as applicable, must use a lawful transfer mechanism and appropriate safeguards required by data protection law.

How long we keep information

We keep enquiry information only for as long as reasonably necessary to respond, follow up and manage a potential or confirmed booking. Information may be retained for a longer period where required by law or where necessary for the establishment, exercise or defence of legal claims. When it is no longer needed, it is deleted or anonymised.

Your privacy rights

Depending on the circumstances and applicable law, you may have the right to:

• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• request deletion of your information;
• request restriction of processing;
• object to processing based on legitimate interests;
• receive certain information in a portable format; and
• withdraw consent at any time where processing is based on consent.

These rights are subject to conditions and exceptions under applicable law. To exercise a right, email fortezzadipozzo2025@gmail.com. We may need to verify your identity before completing a request.

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or, where applicable, the supervisory authority in the country where you live or work.

Changes to this policy

We may update this policy if our website, services or legal obligations change. The latest version will be published on this page with its revision date.